# EasyOtto — Automotive Service Lead Marketplace

> EasyOtto (https://easyotto.com) is an automotive service marketplace operating in Southern New Hampshire and the Seacoast. Vehicle owners post service requests or describe vehicle symptoms, local repair shops submit competitive bids, and drivers receive cash rewards when service is completed.

## Core Capabilities & Information

- [Marketplace Mechanics](https://easyotto.com/#how-it-works): How vehicle service requests, local shop bidding, escrow lead-awards, and cash rewards operate.
- [Otto AI Assistant](https://easyotto.com/#otto-ai): AI-powered vehicle symptom parser and diagnostic service categorization tool.
- [WebMCP Integration](https://easyotto.com/#webmcp): Web Model Context Protocol (WebMCP) client-side tools for in-browser AI assistants (Appointment tracking, direct shop chat, request creation, quote comparison, garage management).
- [For Drivers](https://easyotto.com/customers/): How car owners post free requests, compare competing repair quotes, protect their personal contact info via masking, and earn cash rewards.
- [For Repair Shops](https://easyotto.com/shops/): How independent repair facilities and dealerships register, browse local service requests, submit bids, and grow bay revenue with zero monthly subscription fees.
- [About EasyOtto](https://easyotto.com/about): Corporate background, ownership by EasyOtto LLC (Chester, NH), and team story.
- [Frequently Asked Questions](https://easyotto.com/faq): Answers to common questions regarding bidding, masked contact information, deposit escrow, and cash rewards.
- [Terms of Service](https://easyotto.com/terms): Official platform terms, governing laws of New Hampshire, and user rights.
- [Privacy Policy](https://easyotto.com/privacy): Data privacy policies, cookie usage, data retention, and phone/email masking details.

## WebMCP Tools (Authenticated Customer Sessions)

- `get_scheduled_appointments`: Retrieves all scheduled appointments, shop names, addresses, and appointment times for the driver.
- `get_shop_chat_messages`: Fetches direct chat thread between the customer and winning repair shop for an awarded request.
- `send_shop_chat_message`: Sends a message to the winning shop regarding appointment timing, questions, or logistics.
- `create_service_request`: Submits a new vehicle service request to local repair shops.
- `get_active_requests_and_bids`: Returns open service requests and active competing shop quotes.
- `get_customer_vehicles`: Retrieves saved vehicles (Year, Make, Model, VIN, Mileage) for logged-in drivers.
- `build_service_request_draft`: Pre-fills service request drafts based on natural language symptoms.

## Full Documentation

- [Full Site & API Overview](https://easyotto.com/llms-full.txt): Comprehensive Markdown documentation of EasyOtto services, data privacy rules, WebMCP tools, and shop bidding workflow.